Legal

Terms of Use

Last updated: May 23, 2026

These terms govern your use of chargeloop.com — the marketing site, the partnership and developer-access intake forms, and any content you read here. They do not govern ChargeLoop’s payments platform, ISV partnership agreements, or merchant-processing relationships; those are covered by separate, signed agreements.

01 · Scope

These terms apply to anyone who accesses, browses, or submits a form on chargeloop.com. ChargeLoop’s underlying payments platform, merchant agreements, and ISV partnership contracts are governed by their own separate terms negotiated with each partner. Nothing on this marketing site creates a contract for payments services.

02 · Acceptance

By accessing this site or submitting an intake form, you accept these terms. If you do not agree to them, do not use the site. We may update these terms from time to time (see section 12).

03 · Site use

You agree to use the site only for lawful purposes. You will not:

  • Submit false or misleading information on the intake forms
  • Attempt to access non-public systems, including the /api/submit endpoint outside its documented use
  • Scrape, crawl, or harvest content other than through our published sitemap and robots policy
  • Use the site to send spam, harass employees, or impersonate ChargeLoop
  • Reverse-engineer or attempt to derive ChargeLoop platform credentials from anything published here

04 · Intake forms

The “Talk to partnerships” and “Request API access” forms are how you start a conversation with ChargeLoop. Submitting a form does not create any obligation on ChargeLoop’s part to enter into a partnership, provide API access, or respond on any specific timeline, though we typically respond within one business day.

Information you submit is handled according to our Privacy Policy.

05 · No partnership contract

Nothing on this site — including pricing model descriptions, rev-share and buy-rate framing, processor lists, integration-build language, and FAQ answers — constitutes a binding offer or contract. Any actual partnership, processing arrangement, or service-level commitment is established only through a signed, written agreement between you and ChargeLoop.

06 · Intellectual property

The ChargeLoop name, logo, brand gradient mark, and the design, layout, copy, and code of this site are owned by ChargeLoop or used under license. You may not copy, redistribute, or use them for commercial purposes without written permission.

Code samples shown in the “Three handlers” section of the Developers page are provided for illustration only. We grant you a non-exclusive, royalty-free license to use those snippets in your own integration code if and when ChargeLoop issues you API credentials.

07 · No warranties

The site and its content are provided “as is.” We make no warranties — express or implied — about accuracy, completeness, suitability for any particular purpose, or availability. Specific facts that appear on the site (3-day average application-to-onboarded time, listed processors, etc.) are based on ChargeLoop’s current operations and may change without notice.

Placeholder content explicitly labeled as such on the site (sample logos, sample quotes) is illustrative and does not represent endorsements, real customer relationships, or completed agreements.

08 · Limitation of liability

To the maximum extent permitted by law, ChargeLoop and its officers, directors, employees, and contractors are not liable for indirect, incidental, consequential, special, or exemplary damages arising from your use of this site, including lost profits, lost data, or business interruption.

ChargeLoop’s total liability to you for any claim arising out of or related to your use of this site is limited to one hundred U.S. dollars ($100). This limitation does not apply to liability that cannot be limited under applicable law.

09 · Third-party links

The site may reference or link to third-party brands (e.g., processor names such as TSYS, First Data, Fiserv, NMI, and Authorize.net), services, or websites. We don’t control them and aren’t responsible for their content or practices. Third-party trademarks are the property of their respective owners; their appearance here does not imply endorsement.

10 · Indemnification

You agree to indemnify and hold ChargeLoop harmless from any claim, loss, or expense (including reasonable attorney’s fees) arising out of your use of the site in violation of these terms, your submission of false information, or your infringement of any third party’s rights.

11 · Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these terms or your use of the site will be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

12 · Changes

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be flagged at the top of the page for at least 30 days. Your continued use of the site after a change constitutes acceptance of the updated terms.

13 · Contact

Questions about these terms: legal@chargeloop.com